The Vice President of Plan Compliance and Design is responsible for bringing the firm's pension record keeping, administrative and plan compliance services to market place parity and managing the ongoing plan record keeping control functions.  The multi year parity program will include partnering with Product Management to refine the service offering, establishing employer responsibilities, creating service agreements, refining data requirements and rules, and establishing communication and client transition strategies.  This position will report the Senior Vice President of Institutional and Individual Operations and be located in Charlotte.

 

Responsibilities

 

·        Oversee all aspects of the multi year parity program including: planning, program management, critical service process re-design to parity and execution delivery.

·        Provide technical leadership, industry knowledge and oversight of the parity program, firm wide record keeping enhancements and plan compliance/controls unit.

·        Build management and technical bench strength and create a world class organization that can support the defined contribution growth strategy, our plan sponsors and operational employees.

·        Develop enhanced plan sponsor services strategy for Institutional and Individual Operations.

·        Develop blue print for core processes, controls and measurement of effectiveness.

·        Lead a team of vendors and employees to implement the parity program.

·        Drive new capability and improvement projects to help enhance service delivery, reliability, quality and cost control activities.

·        Confirm quality requirements and build client expectations into process controls

·        Develop and maintain key operational metrics for the firm and plan sponsors for tracking record keeping effectiveness.

·         Plan budgets, resource hiring and skill set assessments.

 

Qualifications

 

·        Bachelor Degree in business management or finance related field, or equivalent combination of education and industry experience.

·        Minimum of 15 years of professional experience in the record keeping, plan sponsor or pension consulting industry.

·        Excellent plan design, plan compliance, program management, and record keeping operational experience on plan sponsor or plan support sides.

·        Excellent team and leadership skills.

·        Experience with implementing and enhancing record keeping services, plan compliance services and support processes and controls.

·        Strong team development and management skills

·        Strong communication, interpersonal and negotiation skills to help resolve conflicts quickly.